Tell us your event dates, location, and equipment needs. We respond within 48 hours with a detailed quote.
Sign off on the quote, submit your 50% deposit, and your equipment is locked in for your event dates.
Your gear ships on time, pre-checked and fully cabled. Unpack, rack, and go - it's that clean.
Return the equipment after your event. Final invoice is generated automatically and balance is settled.
We recommend reaching out at least 2-3 weeks before your event to guarantee availability, especially for full system packages. For peak season events (May–September), earlier is always better.
Pricing is based on the equipment selected, rental duration, and event location. Contact us for a custom quote tailored to your production needs.
Clients are responsible for equipment from the time of delivery until return. Damage is billed at full replacement value as specified in your rental agreement. We recommend confirming your production insurance covers rental equipment.
Firmware is verified and updated as needed before every outbound rental using Tessera software. Please specify any firmware requirements at booking time if your production has specific version needs.
Yes — we ship to production sites across the entire United States. Shipping costs and logistics are discussed at quote time based on your event location and timeline.
We bill in weekly increments with 0.1 precision — so a 10-day rental is billed at 1.4 weeks, not rounded up to 2. We use a rate multiplier system to keep billing accurate and fair.
Yes. If you hold a valid resale certificate, we can process your order tax-exempt. Simply provide your certificate number at quote time and we will apply the exemption to your invoice.
We accept bank transfer (ACH), check, and credit card. A 50% deposit is required to confirm your booking, with the balance due upon equipment delivery.
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